Friday, February 29, 2008

I hate Target

YAY! I'm bringing back my blog! (For now hehehe)... I want anyone's input on this...
I am starting to HATE Target's Customer Service, which mind you is outsourced like everything else, seemingly, on the planet these days. I'm sorry but in order to represent a company, I think the first qualification shoulb be to comprehend English.... "Know it... Learn It... Live It..." I have opted to have paperliess billing for my Target Visa account. Anytime lately I try logging in it says "invalid username/password", so I have to call India to have them reset my account. (I'm so glad I don't have to pay for the call! I have been round and round with these stupid people, John doesn't see why I'm so wound up and he tells me not to worry about it til Monday. I keep trying to enter all the temp info they give me, they claim all my security information is wrong, but they won't say (on the website) wether my 3 digit security code is wrong, my last 4 of my social, which I damn well know is correct, or what. They don't have the concept down of the English language and nobody will call me to try to fix it. I think there's a problem with their website but they keep telling me to call the toll free number to have my account reset. If I can figure out where to send a letter to, I'll probably end up cutting up my target visa card and send it back to them. I'm soooo disgusted.